Note: Orders are shipped Monday to Friday excluding UK public holidays.

Please allow up to 1-2 business days for order processing. This may take longer during special releases, major holidays and sale periods.

Deliveries to the UK

• Tracked Delivery Within 7 business Days and costs £4
• Free Delivery On Orders over £70

Deliveries to the EU

• Tracked Delivery Within 7 business Days and costs £6
• Free Delivery On Orders over £75

Deliveries to the US

• Tracked Delivery Within 7 business Days and costs £10
• No Customs or VAT on orders below $800

Deliveries to the UAE

• Tracked Delivery Within 7 business Days and costs £10
• No Customs or VAT on orders below £210

Tracking your order is simple.

Click this link below:

 Track My Order

Enter your email address and we will send you a code to log in.

From there you will see the latest information about your order status.

Requesting to return your item is simple.

Click this link: Request a Return

 Enter your email address and we will send you a code to log in. From there you will have options to return your item.

HOW CAN I MAKE A RETURN?

We accept returns on unworn product(s) sent back in the original condition with the original packaging.

Returns are accepted 30 days
from the delivery date. Please contact customer services to receive the return address.

You are responsible for the cost of your returns. Returns are typically processed within 24 hours of receiving the product. If you have any questions please contact us through our email or contact page. 

We will notify you once we have refunded your payment. Payment will be made to the original method of payment. Please note this may take up to 10 days depending on your provider. 

 EXCHANGES

After-Hrs offer hassle free exchanges, please contact us with your order number via email: customer@afterhrsuk.com to start the process or click on the link below.

 DAMAGED AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 Exceptions / non-returnable
items

Unfortunately, we cannot accept returns on sale items or gift cards.

 Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at help@after-hrs.co.uk or online using the chat.

 Requesting to return your item is simple.

Click this link

Request a Return

 Enter your email address and we will send you a code to log in. From there you will options to return you